Shipping policy

Shipping Policy

Thank you for shopping with us. We work hard to process and ship your order as quickly as possible.

Processing Time: Orders are typically processed within 1–3 business days. During holidays, sales, or periods of high order volume, processing may take slightly longer.

Estimated Delivery Time: After your order has been processed, estimated delivery is generally 5–12 business days. Delivery times may vary depending on your location, carrier delays, weather, customs, or other circumstances outside our control.

Tracking: Once your order ships, you will receive a confirmation email with tracking information when available. Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information: Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Delayed, or Stolen Packages: We are not responsible for delays caused by the shipping carrier. If your tracking shows your package as delivered but you have not received it, please check with household members, neighbors, and your local carrier first, then contact us so we can help review the situation.

Damaged or Incorrect Orders: If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery with your order number and photos of the issue so we can assist you.

International Orders: International customers may be responsible for customs fees, import duties, or taxes required by their country. These charges are not included in the product or shipping price unless otherwise stated.

By placing an order, you agree to the terms of this Shipping Policy.